What is Peoplocity?
Peoplocity is communication platform that brings technology and personalized service together in a people-powered customer service mobile application that is changing the nature of the customer experience. Launched in 2014, Peoplocity is a homegrown Hamilton County technology business.
How Businesses Benefit
· Resolve issues privately and directly with customers in real-time
· Save customers before they go the competition or post on social media
· Increase loyalty and retention
· Gain valuable insights into the total customer service experience
How Consumers Benefit
· Quickly send feedback to any business, any time, using one mobile app
· Businesses can respond directly to your praise, question, comment or complaint
· Avoid painful web forms, comment cards, or automated phone attendant